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Although we will make most of the preparations for your appointment, there are a few things you must do.

  • Insurance card (if any):
    Please bring your insurance card with you to your appointments. We will verify your coverage, so we can process your bill correctly.

  • Co-payment or prepayment:
    If your health plan has a co-payment or you have a pre-payment requirement, please bring your payment with you. We accept cash, personal checks, VISA debit cards, American Express, Mastercard and VISA.

  • Medications list:
    Please bring a list of your current prescriptions, over-the-counter drugs, vitamins or supplements, as well as a list of known drug allergies.

  • Medical records and X-rays:
    If you are being referred to Medikaloka facility from a non-Medikaloka network, please arrange for them to send your medical records and appropriate X-rays to Medikaloka Clinic. For additional information, call Medikaloka Medical Officer at 62-21-5261118.

  • Notes about your health concerns:
    Some patients find it helpful to write a few notes about the symptoms they are experiencing and any other health concerns.

  • Directions:
    Finding your way to Medikaloka may be confusing. If you are new or are using a clinic for the first time, check the maps and directions included in this website to be sure you know where the clinic is located. You can get directions to Medikaloka by calling 62-21-5261118.
 
How to Make an Appointment

Please call your clinic as far in advance as possible to schedule your appointments. This will make it easier to choose times that are most convenient for you.

Remember - If your health plan restricts the clinics or providers you can use, be sure your plan has approved the health care you are requesting. This will help you avoid unexpected fees.

Checklist of information you will need when making an appointment

Clinics need information to identify you, to locate your medical record, and to reserve the appropriate amount of time for your appointment. We will ask you for the following information:

  • Patient's name
  • Patient's date of birth (This helps ensure that your medical information is not confused with someone who has a similar name.)
  • Reason for the appointment (Be as specific as possible so that we can reserve the right amount of time for your visit.)
  • Whether you want a particular provider or the first available appointment
Cancelling an appointment

If you cannot keep your appointment, please call the clinic as soon as possible or no later than the day before. We realize that sometimes emergencies come up and your plans may change. However, giving us as much notice as possible helps us better serve you and our other patients. When you call, we will help you reschedule for another day and time.


Medikaloka Clinic Phone Numbers

General Information
62-21-5261118

Dental
62-21-5261440

Junior’s Clinic
62-21-5261446

Jakarta Japan Consultation Room
62-21-5261220

24-hr Doctor/Emergency
62-21-5271360
62-21-5261118

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