A patient’s medical record is the physical property of the Medical Center, however, the patient has the right of access to review the record and to obtain a copy. The patient may not receive a copy of his/her medical record upon discharge from the Medical Center. Medical records must be completed by all providers involved in the patient's care prior to being copied and released to the patient. This process can take up to 30 days. Patient-related information may be released to a physician or medical facility for follow-up and continued care of the patient when needed.

To receive a copy of your medical records or to have your medical records forwarded to a party other than yourself, an authorization is required. Upon receipt of a signed authorization form, we will process your request and send an invoice for payment of the copies. After full payment is received, the copies will be processed, mailed or made available to you or a designated individual for pick-up within seven to 10 business days.

Please specify whether the copy is for your own personal records or to be sent to another party.

If you have any questions, please call 62-21-5261118 or 62-21-5265122

Note: If you intend to pick the information up at the Medical Center, you will need to bring a photo ID with you. The copies of the information will not be released without it.